Privacy Policy

Madappatt Exports values the privacy of website visitors, especially their rights concerning automated personal data processing. We have established a clear policy to be transparent about the processing operations, and their purposes, and to offer data subjects the best possible options to exercise their rights.

Personal Data

Madappatt Exports handles your personal data when you utilise our services or voluntarily provide this information to us. The following outlines the types of personal data we process:

– First & last name

– Address

– E-mail 

– Phone number

 How We Use Your Personal Data?

We use your personal data solely for valid business reasons and to meet our legal responsibilities. These purposes include:

Customer sales and services

• Managing sales activities, including order processing, delivery, invoicing, debt collection, and credit limit checks.

Guarantees, quality checks, returns, feedback, inquiries, and other communications with you.

•   Offering and managing online store services.

Customer relationships management

• Communication and Public Relations (e.g., distributing annual reports or company news)
• Marketing, including the use of tracking technologies and personalised offers
• Different marketing activities targeting both existing and potential customers are conducted through various channels such as mail, phone calls, email, web pages, social media, and online chat.
• For Market research.
•   Promotions and contests.
• Monitoring how services are used and observing web page behaviour for market analysis, research, personalised services, and targeted marketing.

How Long Do We Keep Personal Data

• Madappatt keeps your personal data only as long as needed for the purposes it was collected.
•   Sharing personal data with others.
• Madappatt shares information with third parties only when necessary to fulfil our agreement with you or to meet legal obligations.

Privacy statement update

Madappatt Exports may update this privacy statement, and any changes will be announced on this page. Users are advised to check this page regularly for updates.

Security

Madappatt Exports has implemented suitable technical and organisational measures to safeguard users’ personal data from loss, unauthorised processing, destruction, or damage.

Retention periods

Madappatt Exports will not keep users’ personal data for any duration beyond what is absolutely necessary, unless obligated by a statutory provision to retain it for a longer period. The removal of personal data will be carried out as soon as it is no longer required to be retained.